Our programmes (groups)
Each of our groups has different focus e.g. anxiety, general mental health, behaviour and conflict. We are safely delivering groups in person at community venues around the City and County, in addition to the groups we run online via Zoom.
We have three main categories of support, all of which are FREE to you to access. Click on the relevant button above to see more details of our groups, availability and referral links. Handy hint: when it comes to making a referral, there is an option on the form to request support for a young person and parent (if you need it), without having to complete two forms.
CFF provides support for people living in Leicester, Leicestershire and Rutland. We are a registered charity and sometimes our funders ask us to focus on helping people in specific geographical areas (e.g. Leicester City) which means the group will not be open to everyone. Make sure you read the criteria for each group before filling in a referral form.
Worried about coming to a group? Don't know what to expect? Read our families' experiences of CFF groups.
Keeping young people safe
At CFF, our first priority is to promote the wellbeing and safety of children, young people and families – this is at the very heart of what we do every day:
Comments, compliments and complaints
We are committed to continually improving our services and support. You can:
We have three main categories of support, all of which are FREE to you to access. Click on the relevant button above to see more details of our groups, availability and referral links. Handy hint: when it comes to making a referral, there is an option on the form to request support for a young person and parent (if you need it), without having to complete two forms.
CFF provides support for people living in Leicester, Leicestershire and Rutland. We are a registered charity and sometimes our funders ask us to focus on helping people in specific geographical areas (e.g. Leicester City) which means the group will not be open to everyone. Make sure you read the criteria for each group before filling in a referral form.
Worried about coming to a group? Don't know what to expect? Read our families' experiences of CFF groups.
Keeping young people safe
At CFF, our first priority is to promote the wellbeing and safety of children, young people and families – this is at the very heart of what we do every day:
- we have written policies and processes that our staff understand and must follow
- we have nominated leads who advise and support our staff on safeguarding matters
- we are committed to working openly and cooperatively with young people, with parents and carers, as well as with staff, volunteers and those in other agencies.
Comments, compliments and complaints
We are committed to continually improving our services and support. You can:
- make a comment - leave us feedback, which might be a suggestion about how we can improve something or something you have noticed that we could do differently
- give us a compliment - we like to hear when we have done something well so we can share this with our team and make sure we learn from our successes too
- make a complaint - if you are unhappy with the service you have received from us, please let us know and we will investigate what happened, to see if there is anything we can do to resolve it and improve our service for other people.